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Carlos Vasconcelos

Senior Marketing & Business Development Leader

Mr Carlos Vasconcelos, the Senior Marketing & Business Development leader to represent Microtel Technology and Collab as one of the speakers in CX Summit 2019. Carlos has been a speaker at events in 30+ countries. With 25 years of global experience in the Call & Contact Center Industry, he has gained a diverse range of product knowledge including Next Generation Contact Center, Workforce Optimization as well as Gamification, both On-Prem and Cloud.

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