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November 13-14, 2019 | The Sheraton Hotel, Petaling Jaya

November 13-14, 2019
The Sheraton Hotel,
Petaling Jaya

Register before September 18 and save up to 50%!


CX Summit 2019 will be the biggest CX engagement in Asia Pacific; designed to provide thought-leadership, key business insights and business networking opportunities. This time, we are having a larger regional participation & collaboration, building on the successful Summits from the past years.

Here are good reasons to attend the CX Summit 2019: –

  • Sharing of market trends and CX best practices.
  • Thought-leadership on CX, Digital, People & Culture, Transformation and New Ways (Business & Working).
  • Interactive panel discussions with regional experts.
  • “Meeting of Minds” workshop that is high-energy and engaging all delegates.
  • “CX Connections” showcase bringing the latest CX Solutions.

Who should attend?

Senior Management (including C-level reps) in Customer Experience, Customer Service, Digital Services and Business Units.

Heads & Managers of Customer Care, Contact Centers & Retail.

Leaders/Managers & Specialist in Quality Assurance, Process Improvement and Customer Experience.

Leaders/Managers & Specialist in Business Transformation, Brand Marketing, Digital & Technology.

CEO/MD/Country Managers from CX Solution providers – Technology & Business Consulting.

Countdown to CX Summit 2019

Event Details

CX Insights on the latest

15+ sessions over
two days

Interact with sponsors
and experts

Building network
and connections

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