Chief Celebration Officer
Friedman & Associates

Senior Managing Director and Group Head, Customer Experience Management
CIMB Group

Founder & Group CEO
Daythree Digital Berhad

EVP, Head of Group Brand & Marketing
RHB Banking Group

Founder and CEO
Twimbit

Chief Reimagineer
Elementrix

SVP Customer Experience
Bank Simpanan Nasional

Head and General Manager of Airlines Customer Management
Malaysia Aviation Group (MAG)

Chief Customer Experience Officer
CelcomDigi

Chief People and Transformation Officer
Maxis

Managing Director
AEON360

President of South Asian and ASEAN Operations
COPC Inc.

MBBS, CPPS, MBAHM
Head of Customer Experience
Institut Jantung Negara Malaysia

Senior Consultant
COPC Inc.

Director
Cedar Tech Training

Digital Tianma (Hangzhou) Information Technology by ANT Group
CNCCA

Roojai Insurance Public Company Limited
TCCTA

Taiwan Teleservices & Technology Co., Ltd.
TCCDA

PT Bank Central Asia
ICCA

Touch 'n Go Digital
CCAM

The Hongkong and Shanghai Banking Corporation Limited (HSBC)
HKCCA

Director- Solutions Engineering and Consulting, APAC
Avaya

VP of Sales - India, ASEAN and ANZ
Avaya

AI & Experience Orchestration Director
Genesys

Head of Digital Workplace & CX - Malaysia
NTT DATA

Head of CX (Singapore & Malaysia)
Zoom

Country Head – Malaysia
NXAI

Chief Growth Officer
Nubitel Technology

Country Manager & Vice President (Southeast Asia & ANZ)
ProHance

Director of Sales
VLAN Asia

Head of Enterprise, ASEAN
Zendesk