Chief Executive Oficer,
TP Malaysia & Thailand
Andy is a transformation-driven leader with over 20 years of experience in digital business services and experience management. Since joining TP in 2019, he has led the company’s multilingual hubs in Malaysia and Thailand, positioning both markets as centers of innovation, AI adoption, and next-generation customer experience in Asia-Pacific.
With a strong background across multinational, regional, and local enterprises, Andy combines strategic foresight, operational agility, and human empathy to deliver measurable business outcomes. His leadership spans digital operations, client partnership, and large-scale transformation programs across North America, Latin America, and APAC.
Areas of Expertise:
Experience Transformation · Multilingual and Multi-Geo Leadership · AI and Automation in CX · Client Partnership and Growth Leadership · Change and Talent Acceleration · Digital Enablement and Governance · Commercial Strategy and P&L Management
