APJ Head of Strategic Business Consulting
GENESYS
Louis Teoh is the APJ Head of Strategic Business Consulting at GENESYS, the premier Customer-Experience-as-a-Service provider of Digital Experience & Omnichannel Engagement solutions. Louis & team works with business & organization leaders to chart and achieve transformative breakthroughs in CX, EX & DX reforms with AI and Data. With 19+ years of experience across industry domains, Louis specializes in technology marketing & customer advisory for SaaS companies. Prior to Genesys, Louis held leadership positions with advanced analytics provider, SAS Institute, and with management consulting firm, Accenture. Louis holds an MBA and Degree in Computer Science from the National University of Singapore.






