Head of Sales, Webex Customer Experience India & ASEAN
Cisco
Sarang leads the Contact Centre Practice in India and ASEAN. He is a veteran in the CX space. He has been with Cisco for the last 14 years and has worked on multiple assignments selling Contact Centers across Service Providers, Enterprises, Commercial, and the Public Sector.
He is also a domain expert in Banking and Financial Services and has played a vital role in executing large marquee projects.
Before Cisco, Sarang led the Consulting practice for Avaya Global Connect and was responsible for identifying vertical-specific challenges, creating solutions, and defining strategy for multiple verticals, such as IT/ITeS, Manufacturing, Travel, Banking, Healthcare, and Hospitality.